劍橋商務英語閱讀真題精講

　　1 the contact between coach and employee not solving all difficulties at work

　　2 the discussion of how certain situations could be better handled if they occur again

　　3 a coach encouraging an employee to apply what has been taught to routine work situations

　　4 coaching providing new interest to individuals who are unhappy in their current positions

　　5 coaching providing a supportive environment to discuss performance

　　6 employees being asked to analyse themselves and practise greater self-awareness

　　7 coaching enabling a company to respond rapidly to a lack of expertise in a certain area

　　Coaching

　　A

　　Coaching involves two or more people sitting down together to talk through issues that have come up recently at work, and analysing how they were managed and how they might be dealt with more effectively on subsequent occasions. Coaching thus transfers skills and information from one person to another in an on-the-job situation so that the work experience of the coach is used to advise and guide the individual being coached. It also allows successes and failures to be evaluated in a non-threatening atmosphere.

　　B

　　Coaching means influencing the learners personal development, for example his or her confidence and ambition. It can take place any time during an individuals career. Coaching is intended to assist individuals to function more effectively, and it is a powerful learning model. It begins where skills-based training ends, and helps individuals to use formally learnt knowledge in day-to-day work and management situations. Individuals being coached are in a demanding situation with their coach, which requires them to consider their own behaviour and question their reasons for doing things.

　　C

　　The coach professionally assists the career development of another individual, outside the normal manager/subordinate relationship. In theory, the coaching relationship should provide answers to every problem, but in practice it falls short of this. However, it can provide a space for discussion and feedback on topics such as people management and skills, behaviour patterns, confidence-building and time management. Through coaching, an organisation can meet skills shorta

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