2024年5月BEC中級真題（筆試）

　　無論是在學校還是在社會中，我們會經(jīng)常接觸并使用真題，真題是命題者根據(jù)測試目標和測試事項編寫出來的。那么問題來了，一份好的真題是什么樣的呢？以下是小編整理的2024年5月BEC中級真題（筆試），僅供參考，大家一起來看看吧。

　　真題1：

　　閱讀

　　Part One

　　主題：零售商采取不一樣的政策，最終會帶來成功或者失敗。

　　Part Two

　　主題：Recycling Business

　　Part Three

　　主題：Appointing CEO，過去不同行業(yè)的CEO選擇標準，每個公司有專門的組委會決定

　　Part Four

　　主題：CRM

　　Part Five

　　主題：一個歐洲小島怎樣開發(fā)旅游業(yè)

　　寫作

　　Part One

　　公司搬遷，需要通知全員，搬遷的地址，搬遷理由。

　　Part Two

　　給line manager寫一份報告，決定是否停產(chǎn)MX310打印機。

　　聽力

　　Part One

　　對話一 打印機的修理

　　對話二 數(shù)據(jù)核對

　　對話三 會展時間變更，需要通知相關(guān)人士

　　Part Two

　　獨白一 關(guān)于客戶服務(wù)：客戶信息更新;反饋機制等

　　獨白二 關(guān)于經(jīng)理管理：尊重員工;激勵員工;傾聽不同聲音

　　Part Three

　　達意：身體語言在談判中的作用;兩種銷售員類型：farmer和hunter;成為top sales的關(guān)鍵

　　真題2：

　　Human Resources Policy

　　CBA Bank was the largest financial institution to sign the employers People Come First code of practice in the early 1990s.In doing so, it committed itself to the highest (0) in human resources practices such as the communication of company(19).......to employees, the setting of individual training and personal (20).......plans, and the holding of regular performance (21).......for all staff.

　　Like other organisations, CBA is replacing the traditional hierarchy with a flatter organisational structure which gives employees more broadly defined (22) .......within the company.The change is offering employees greater opportunities for work in cross-disciplinary project teams.As a result, interpersonal (23) .......are extremely important.

　　The policy seems to be working.There is a great deal of goodwill among employees, who (24).......the fact that customer satisfaction is the organisations chief aim.CBA claims to pursue this aim for its own (25).......,rather than as a means of earning profits for shareholders.

　　An ability to relate to all kinds of people is the most important attribute CBA looks for in (26).......recruits.Graduates are (27).......for a two-year period and exposed to all (28).......of retail financial services.By the end of this training period, they will have taken their Institute of Banking examination and, if they have (29).......their performance targets, they will have (30).......a job at the bank.

　　On the whole, we are not looking for people straight out of college, says human resources manager Maiy Kemp.We would prefer that they had (31).......some experience of life and had taken a year out between school and college to travel or do some kind of work.

　　The company has recently introduced a new policy on pay, and it is now (32).......to performance through bonus schemes, with the objective being to (33).......employees for their achievements and effort.

　　19、A designs B purposes C ends D objectives

　　20、A continuation B extension C development D advancement

　　21、A reviews B trials C revisions D judgements

　　22、A capacities B parts C roles D elements

　　23、A abilities B talents C assets D skills

　　24、A recommend B honour C respect D obey

　　25、A sake B reason C beha

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