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雅思詞匯練習(xí)：Hotel Dialogues

　　酒店詞匯

雅思詞匯練習(xí)：Hotel Dialogues

　　Below are some typical dialogues between a hotel receptionist at The Grand Woodward Hotel and a guest. Here you will find typical conversations that deal with making reservations, checking in and also checking out.

　　下面的是Grand Woodward Hotel的顧客和前臺接待人員的一些典型對話。下面的對話時(shí)是酒店房間預(yù)定、入住和退房時(shí)的典型對話。

　　Making Reservations 預(yù)定

　　Receptionist: Good morning. Welcome to The Grand Woodward Hotel.

　　接待員：早上好，歡迎來到Grand Woodward Hotel。

　　Client: Hi, good morning. I'd like to make a reservation for the third weekend in September. Do you have any vacancies?

　　顧客：早上好。我想預(yù)定九月第三個(gè)周末的房間。您們還有空房間嗎？

　　R: Yes sir, we have several rooms available for that particular weekend. And what is the exact date of your arrival?

　　接待員：在那個(gè)周末好友幾間空房。您的入住的確切日期是幾號？

　　C: The 24th.

　　顧客：24號。

　　R: How long will you be staying?

　　接待員：您要住幾天？

　　C: I'll be staying for two nights.

　　顧客：我會(huì)住兩天。

　　R: How many people is the reservation for?

　　接待員：幾人入住？

　　C: There will be two of us.

　　顧客：兩人。

　　R: And would you like a room with twin beds or a double bed?

　　接待員：您想訂標(biāo)準(zhǔn)間還是大床房？

　　C: A double bed, please.

　　顧客：大床房。

　　R: Great. And would you prefer to have a room with a view of the ocean?

　　接待員：好的。您想要海景房嗎？

　　C: If that type of room is available, I would love to have an ocean view. What's the rate for the room?

　　顧客：如果有海景房的話，我想訂一間。海景房的房費(fèi)是多少？

　　R: Your room is five hundred and ninety dollars per night. Now what name will the reservation be listed under?

　　接待員：一晚590美元。預(yù)訂人的姓名是？

　　C: Charles Hannighan.

　　顧客：Charles Hannighan。

　　R: Could you spell your last name for me, please?

　　接待員：您可以拼一下您的姓嗎？

　　C: Sure. H-A-N-N-I-G-H-A-N

　　顧客：H-A-N-N-I-G-H-A-N

　　R: And is there a phone number where you can be contacted?

　　接待員：可以說一下聯(lián)系電話嗎？

　　C: Yes, my cell phone number is 555-26386.

　　顧客：我的手機(jī)號是 555-26386。

　　R: Great. Now I'll need your credit card information to reserve the room for you. What type of card is it?

　　接待員：我需要您的信用卡信息幫您預(yù)定房間，您的信用卡類型是？

　　C: Visa. The number is 987654321.

　　顧客：簽證，號碼是987654321.

　　R: And what is the name of the cardholder?

　　接待員：持卡人是哪位？

　　C: Charles H. Hannighan.

　　顧客：Charles H. Hannighan。

　　R: Alright, Mr. Hannighan, your reservation has been made for the twenty-fourth of September for a room with a double bed and view of the ocean. Check-in is at 2 o'clock. If you have any other questions, please do not hesitate to call us.

　　接待員：好的Hannighan新生，您預(yù)定了9月24日的海景大床房，入住時(shí)間是下午2點(diǎn)。如果您還有其他問題，請及時(shí)與我們聯(lián)系。

　　C: Great, thank you so much.

　　顧客：好的，非常感謝。

　　R: My pleasure. We'll see you in September, Mr. Hannighan. Have a nice day.

　　接待員：我的榮幸，9月見Hannighan先生，祝您今天愉快。

　　Checking-In 入住

　　Hotel: Good afternoon. Welcome to the Grand Woodward Hotel. How may I help you?

　　酒店接待員：早上好，歡迎來到Grand Woodward Hotel，有什么需要我?guī)椭膯幔?/p>

　　Guest: I have a reservation for today. It's under the name of Hannighan.

　　顧客：我預(yù)定了今天的房間，預(yù)約人是Hannighan。

　　Hotel: Can you please spell that for me, sir?

　　酒店：您可以拼一下嗎？

　　Guest: Sure. H-A-N-N-I-G-H-A-N.

　　顧客：H-A-N-N-I-G-H-A-N

　　Hotel: Yes, Mr. Hannighan, we've reserved a double room for you with a view of the ocean for two nights. Is that correct?

　　酒店：Hannighan先生，您預(yù)訂了兩晚的海景大床房，對嗎？

　　Guest: Yes, it is.

　　顧客：是的。

　　Hotel: Excellent. We already have your credit card information on file. If you'll just sign the receipt along the bottom, please.

　　酒店：好的。我們已預(yù)留了您的信息，請您在收據(jù)底部簽字。

　　Guest: Whoa! Five hundred and ninety dollars a night!

　　顧客：哇！590美元一晚！

　　Hotel: Yes, sir. We are a five star hotel after all.

　　酒店，是的先生，畢竟我們是五星級酒店。

　　Guest: Well, fine. I'm here on business anyway, so at least I'm staying on the company's dime. What's included in this cost anyway?

　　顧客：好的，我是來出差的，這也屬于公司活動(dòng)。房間費(fèi)用包括哪些？

　　Hotel: A full Continental buffet every morning, free airport shuttle service, and use of the hotel's safe are all included.

　　酒店：包括每天早晨的自助餐，免費(fèi)機(jī)場大巴服務(wù)，使用酒店保管箱費(fèi)用。

　　Guest: So what's not included in the price?

　　顧客：這個(gè)費(fèi)用不包括什么？

　　Hotel: Well, you will find a mini-bar in your room. Use of it will be charged to your account. Also, the hotel provides room service, at an additional charge of course.

　　酒店：房間里有一個(gè)小冰柜，如果使用會(huì)另收費(fèi)。還有酒店客房服務(wù)也需要收取額外費(fèi)用。

　　Guest: Hmm. Ok, so what room am I in?

　　顧客：好的，我的房間是？

　　Hotel: Room 487. Here is your key. To get to your room, take the elevator on the right up to the fourth floor. Turn left once you exit the elevator and your room will be on the left hand side. A bellboy will bring your bags up shortly.

　　酒店：您的房間是487，這是您的房卡。您可以乘坐電梯到四樓，出電梯后左轉(zhuǎn)，您的房間在您左手邊。門童會(huì)把您的行李拿上去。

　　Guest: Great. Thanks.

　　顧客：好的，謝謝。

　　Hotel: Should you have any questions or requests, please dial 'O' from your room. Also, there is internet available in the lobby 24 hours a day.

　　酒店：如果您還有什么問題或要求，請按'O'撥打電話。此外，大堂的互聯(lián)網(wǎng)24小時(shí)可用。

　　Guest: Ok, and what time is check-out?

　　顧客：好的，請問什么時(shí)候可以退房？

　　Hotel: At midday, sir.

　　酒店：在中午。

　　Guest: Ok, thanks.

　　顧客：好的，謝謝。

　　Hotel: My pleasure, sir. Have a wonderful stay at the Grand Woodward Hotel.

　　酒店：我的榮幸。希望您在 Grand Woodward Hotel度過美好的一天。

　　Check-out / Getting to the airport 退房/去機(jī)場

　　Hotel: Did you enjoy your stay with us?

　　酒店：您對我們的服務(wù)滿意嗎？

　　Guest: Yes, very much so. However, I now need to get to the airport. I have a flight that leaves in about two hours, so what is the quickest way to get there?

　　顧客：非常滿意。但我現(xiàn)在要去機(jī)場。飛機(jī)兩小時(shí)后起飛，去機(jī)場最快的一條路是哪個(gè)？

　　Hotel: We do have a free airport shuttle service.

　　酒店：我們提供免費(fèi)機(jī)場大巴服務(wù)。

　　Guest: That sounds great, but will it get me to the airport on time?

　　顧客：但我能準(zhǔn)時(shí)到機(jī)場嗎？

　　Hotel: Yes, it should. The next shuttle leaves in 15 minutes, and it takes approximately 25 minutes to get to the airport.

　　酒店：可以的。下一班車15分鐘后發(fā)車，大約25分鐘就可以到機(jī)場。

　　Guest: Fantastic. I'll just wait in the lounge area. Will you please let me know when it will be leaving?

　　顧客：太棒了。那我就在休息區(qū)等候。車要開的時(shí)候可以告訴我一下嗎？

　　Hotel: Of course, sir. Oh, before you go would you be able to settle the mini-bar bill?

　　酒店：當(dāng)然可以。離開之前您是否可以支付一下小型冰柜的使用費(fèi)？

　　Guest: Oh yes certainly. How much will that be?

　　顧客：當(dāng)然。多少？

　　Hotel: Let's see. The bill comes to $37.50. How would you like to pay for that?

　　酒店：共37.50美元。你用什么支付？

　　Guest: I'll pay with my Visa thanks, but I'll need a receipt so I can charge it to my company.

　　顧客：用簽證，謝謝，但我需要一張發(fā)票回公司報(bào)銷。

　　Hotel: Absolutely. Here we are sir. If you like you can leave your bags with the porter and he can load them onto the shuttle for you when it arrives.

　　酒店：當(dāng)然可以。這是您的發(fā)票。機(jī)場大巴到達(dá)后，門童會(huì)將您的行李搬到車上。

　　Guest: That would be great thank you.

　　顧客：非常感謝您。

　　Hotel: Would you like to sign the hotel guestbook too while you wait?

　　酒店：等待時(shí)您是否可以在酒店留言簿上簽一下名？

　　Guest: Sure, I had a really good stay here and I'll tell other people to come here.

　　顧客：當(dāng)然可以，這里住宿非常愉快，我想告訴其他人，讓他們也來感受一下。

　　Hotel: That's good to hear. Thank you again for staying at The Grand Woodward Hotel.

　　酒店：太棒了，再次謝謝您。

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