酒店英文自我介紹范文和tips

　　Good morning, my name is jack, it is really a great honor to have this opportunity for a interview, i would like to answer whatever you may raise, and i hope i can make a good performance today, eventually enroll in this prestigious university in september. now i will introduce myself briefly,i am 21 years old,born in heilongjiang province ,northeast of china,and i am curruently a senior student at beijing XX uni.my major is packaging engineering.and i will receive my bachelor degree after my graduation in june.in the past 4 years,i spend most of my time on study,i have passed CET4/6 with an ease. and i have acquired basic knowledge of packaging and publishing both in theory and in practice. besides, i have attend several packaging exhibition hold in Beijing, this is our advantage study here, i have taken a tour to some big factory and company. through these i have a deeply understanding of domestic packaging industry. compared to developed countries such as us, unfortunately, although we have made extraordinary progress since 1978,our packaging industry are still underdeveloped, mess, unstable, the situation of employees in this field are awkard. but i have full confidence in a bright future if only our economy can keep the growth pace still. i guess you maybe interested in the reason itch to law, and what is my plan during graduate study life, i would like to tell you that pursue law is one of my lifelong goal,i like my major packaging and i won't give up,if i can pursue my master degree here i will combine law with my former education. i will work hard in thesefields ,patent ,trademark, copyright, on the base of my years study in department of p&p, my character? i cannot describe it well, but i know i am optimistic and confident. sometimes i prefer to stay alone, reading, listening to music, but i am not lonely, i like to chat with my classmates, almost talk everything ,my favorite pastime is valleyball,playing cards or surf online. through college life,i learn how to balance between study and entertainment. by the way, i was a actor of our amazing drama club. i had a few glorious memory on stage. that is my pride.

　　面試小tips

　　1、Could you introduce yourself in english?/ Why don't you start with telling us about yourself

　　能用英語自我介紹嗎?

　　2、Why did you leave (are you leaving) your job?

　　為什么你要離職?

　　3、What is your career plan in next 5 years?

　　您對自己未來五年內的職業生涯計劃是什么?

　　4、What kind of value/contribution will you bring in if you join our hotel?

　　如果我酒店雇用你，你覺得可以為酒店帶來什么樣的貢獻?

　　5、Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?

　　描述一下你曾經遇到過的一個很不滿的客人，你是如何解決的?并且說說你從中學到了什么?

　　6、How do you handle negative feedback from customers?

　　你是如何處理客戶的.負面反饋/投訴的?

　　7、How do you understand the “service consciousness” in service industry?

　　您如何理解服務行業的“服務意識”?

　　8、What kind of people/manager do you like to work with?

　　你喜歡和什么樣的人/經理一起工作?

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